This privacy policy explains where Australian players can direct questions about information connected with Richard Casino, account support and responsible play.
How To Contact The Site
For a privacy-related question, email [email protected]. The support team is available 24/7 through live chat and email, with support primarily provided in English.
Account And Responsible Play Questions
Richard Casino supports account tools for deposit limits, loss limits, wager caps, cooling-off periods and self-exclusion. Players aged 18 and over can contact support for help with these options.
When you write, include enough detail for the team to understand your request. Avoid sending payment details or other sensitive information unless support specifically asks for it.